Bienvenue,
Welcome to Terres d’Afrique
Your trusted Concierge Services
“We welcome you with care, we serve you with passion.”
Year Experience
At Terres d’Afrique (TDA), we specialize in making life easier for individuals, diaspora, and professionals living, working or visiting Rwanda.
Our mission is to help you experience services with comfort, confidence, and connection, offering you the right support at every step of your journey.
Whether you’re relocating, hosting, working in hospitality, or just visiting, our CONCIERGE SERVICES are designed to make your stay seamless and stress-free.
- Lifestyle Facilitation
- Airbnb Management Support
- Hospitality Job Market Assistance
- Luggage Storage & Facilitation
Discover how we can make your experience smoother and more meaningful.
Call Us
+250 796 691 729
Lifestyle Facilitator & Advisor
We help you integrate and feel at home through local guidance, personal recommendations, and practical support in daily life.
- Local orientation and settling-in assistance
- Appointment and reservation facilitation
- Transport coordination and city navigation support
- Leisure and cultural activity suggestions
- Translation and interpretation assistance
- Recommendations for trusted services and institutions
Airbnb Management Support
We support hosts in running smooth, profitable short-term rentals while ensuring guests enjoy a professional and welcoming experience.
- Guest communication and booking management
- Check-in and check-out coordination
- Cleaning and maintenance Management
- Property preparation and restocking
- Guest feedback follow-up
Luggage handling
Travel freely without worrying about your bags. We connect you with safe, convenient storage options for short or long durations.
- Secure short- and long-term luggage storage
- Luggage transfer
- Pick-up and drop-off assistance
- Item tracking and client notifications
Hospitality Job Market Support
We connect hospitality professionals and employers, offering support for both job seekers and recruiters to grow within Rwanda’s dynamic hospitality industry.
- CV and cover letter preparation
- Welcoming skills implementation
- Job application and interview guidance
- Matching talent with hospitality employers.
Why Choose Us
Timely & Reliable
Personalized Attention
Trusted Network
Local Expertise
Community empowerment
Happy Client
Awards Earned
Projects Done
Expert Designers
Answering Your Queries
We serve individuals, Diaspora, Expatriates, tourists, property owners, and hospitality professionals, anyone looking for reliable, personalized support in the hospitality and tourism industry.
You can reach us through our website contact form, WhatsApp, email, or by phone. Once we receive your request, a member of our team will confirm the details and send you a quotation.
We are available Monday to Sunday, from 8:00 a.m. to 8:00 p.m. Special assistance outside these hours can be arranged upon request.
We’ll inform you of any applicable fees when you register, depending on whether you are a job seeker or an employer.
Yes. You can book your storage online or via WhatsApp before arrival to guarantee space.
Yes. We can combine multiple services, for example, Airbnb management with lifestyle facilitation, to create a tailored solution that fits your needs.
Our main operations are based in Kigali - Rwanda, but we can provide coordination and travel assistance across the East African region through our local partners.
Absolutely. We work only with trusted and verified local partners to guarantee quality and security.
We provide secure storage points in Kigali. Our facilities are safe, convenient, and monitored.
Yes, we can arrange luggage pickup and delivery for hotels, airports, or bus stations upon request.
We accept bank transfers, mobile money, and most international cards.
Yes, our services are designed for both visitors and residents who want reliable, professional hospitality support.
We serve individuals, Diaspora, Expatriates, tourists, property owners, and hospitality professionals, anyone looking for reliable, personalized support in the hospitality and tourism industry.
Our main operations are based in Kigali - Rwanda, but we can provide coordination and travel assistance across the East African region through our local partners.
You can reach us through our website contact form, WhatsApp, email, or by phone. Once we receive your request, a member of our team will confirm the details and send you a quotation.
Absolutely. We work only with trusted and verified local partners to guarantee quality and security.
We are available Monday to Sunday, from 8:00 a.m. to 8:00 p.m. Special assistance outside these hours can be arranged upon request.
We provide secure storage points in Kigali. Our facilities are safe, convenient, and monitored.
We’ll inform you of any applicable fees when you register, depending on whether you are a job seeker or an employer.
Yes, we can arrange luggage pickup and delivery for hotels, airports, or bus stations upon request.
Yes. You can book your storage online or via WhatsApp before arrival to guarantee space.
We accept bank transfers, mobile money, and most international cards.
Yes. We can combine multiple services, for example, Airbnb management with lifestyle facilitation, to create a tailored solution that fits your needs.
Yes, our services are designed for both visitors and residents who want reliable, professional hospitality support.
What People Say About Us
Moving to a new city felt overwhelming, but their local guidance made everything so much easier. They helped me find my rhythm and feel at home.
Emma Clark
Thanks to their support, I found a great hospitality position within weeks. They really understand the industry and connect you with the right people.
Benjamin Lee
Leaving my luggage safely while exploring the city gave me such peace of mind. Everything was smooth and professional from start to finish.
